top of page

IIIIIIIIIIIIIIIIIIIIIIII

facebook messenger

BOOKING POLICY

We understand that your time is valuable,
just like ours.

We're all about serving our awesome customers and making sure we meet your needs. But hey, we've got a little request for you that will keep the good vibes flowing.

When you book your appointment with us, we now require a small deposit fee to secure your spot.
This deposit guarantees your spot and shows us you're serious about getting that awesome hair makeover.
All online bookings require a prepayment. Please note that the deposit you provide is not an additional charge; it will be deducted from your final bill. Now that's what we call a win-win!


But hey, we've got your back!  To help you stay organised we'll send you a friendly reminder text and/or email 48 hours before your scheduled appointment.

Now, here's where we need your superhero cooperation. We totally get that sometimes things come up and plans change.

If you need to cancel or reschedule your appointment, we kindly ask for a heads-up of at least 48 hours, and we'll handle it like pros.
By giving us enough notice, we can make someone else's hair dreams come true.
But hey, if you make changes without giving us the heads up, we don't want to do it but we'll have to charge a fee to cover our costs for that allocated time you've missed.
It's like an unruly hair strand that needs taming. We'll need to collect 50% of the total booking price for those surprise moments.

We seriously appreciate your understanding and cooperation in this matter.
We want nothing more than to make your hair dreams a reality while keeping things fair for everyone.

 

For more details and answers to common questions, we invite you to visit our FAQ section on our website.

bottom of page